During these challenging times, Deltassist is committed to continuing to support the community, including through its counselling services.
To maintain the safety, health and well-being of staff during the COVID-19 pandemic, the agency has made the decision to temporarily suspend in-person services. However, virtual counselling via telephone or online is available for Deltassist’s clients Monday through Friday, 9 a.m. to 4:30 p.m.
Anyone looking to access counselling services is asked to review the information below regarding the programs on offer or visit Deltassist’s website (deltassist.com) for additional family support programs.
• Generalized Counselling During COVID-19
Deltassist’s counselling team is now offering up to six free phone or online counselling sessions for individuals, families and/or couples who live in Delta. To access this service, call the agency’s general intake line at 604-594-3455, ext. 136, and one of their counsellors will return your call within one to two business days.
• Stopping the Violence Program
If you or someone you know is experiencing relationship violence, Deltassist’s counselling team is available to provide support, advocacy and safety planning over the phone (604-594-3455, ext. 116 or 157) or online. This program is available for individuals 19 years and older.
• Substance Use Program
Deltassist offers phone or online counselling to any person directly or indirectly affected by a substance use problem. This service is for individuals, couples, families, youth and seniors. Deltassist provides counselling as well as treatment referrals when needed, and if necessary can arrange an in-person intake for new clients for the Substance Use Program.
Deltassist’s team is available to provide information and support you or a loved one by calling their Substance Use Intake Line at 604-594-3455, ext. 108.
• Suicide Prevention Program
Deltassist is currently offering phone or online short-term counselling sessions to youth under 19 who might be feeling overwhelmed, anxious and sad, or even having suicidal thoughts, during this challenging time. If you or someone you know is struggling, give Deltassist’s Suicide Prevention Team a call at 604-594-3455, ext. 123 or 146. A counsellor will return your call within one business day.
If you or someone you know is at serious risk of attempting suicide call 9-1-1. Other resources include Fraser Health’s 27-7 Crisis Line at 604-951-8855, or the B.C.-wide support line (also available 24-7) at 1-800-SUICIDE.
For more information on what’s happening at Deltassist, check out the news page on the agency’s website at deltassist.com/news, call Deltassist at 604-594-3455 or 604-946-9526, or email firstname.lastname@example.org.