Escape Trailers hosts a popular customer appreciation rally once a year.

Escape Trailer customers gather every year to celebrate their purchases

Rally brings families together to meet friends new and old

It takes a special kind of confidence to invite your customers to get together and talk about you year after year.

Escape Trailers is hosting its ninth annual customer appreciation rally in Osoyoos May 24 to 27, and it’s booked to capacity – approximately 150 Escape owners are gathering to show off their trailers, compare after-factory add-ons and share their experiences.

“It’s a wonderful time, and it’s a great opportunity for us to thank our customers,” said Joldie Coombes, one of Escape’s Customer Care Reps.

Canadian and American “families” come together

The rally is an international gathering. “Approximately 70 per cent of our customers are US based,” Coombes said, “so we have what we call our American Family and our Canadian Family. This annual rally is an opportunity for some of these customers to come together. Some meet for the first time, and others are meeting old friends.”

The Thursday-to-Sunday rally includes optional winery tours and golf, a catered meal, potlucks and more. A favourite activity is the trailer open house.

“It’s optional,” Coombes says, “but a lot of our customers love to show off their trailers. Many of them have done after market modifications to their trailers. It’s always interesting to see what has been done and people are generally happy to show off their home away from home.”

There’s no better endorsement than the word of a satisfied customer, and Escape Trailers is confident that their “family” speaks well of them. “Our advertising is limited,” Coombes said. “It’s all word of mouth. It’s our customers that promote the trailers.”

All Escape trailers are built to order

Escape sells directly from its Chilliwack factory to the customer, and every trailer is built to order. To help each buyer get the right trailer, Escape has a customer referral program which connects an interested party with an existing owner close to them. “Somebody who’s interested will meet with an owner and view that owner’s trailer, and ask them questions,” Coombes said. “Then they follow up with us and see what’s involved in continuing the ordering process.”

“There’s no inventory on site, aside from four demo trailers for people to come in and see.”

For Coombes, it’s a mixed blessing that the rally has filled up so fast. “Unfortunately, there is no more room for registration, so that’s good and bad I guess. It’s great that it fills up and we love that our customers want to come and be a part of it. I guess we just need a bigger campground to accommodate the rally! It sure is fun!”

Escape Trailer Industries is a family owned and operated business located in Chilliwack, BC. The Escape travel trailers are manufactured with a 100 per cent molded fiberglass body. This allows for the construction of a true lightweight travel trailer. For more information please visit our website www.escapetrailer.com or call a Customer Care rep at 1-855-703-1650.

Comments are closed

Just Posted

Surrey’s Amazing Tutors donates hundreds of ‘Sunshine Food Bags’ to those less fortunate

For three years, volunteers and students have been putting together donation packages

Surrey’s Khalsa Lions take in bronze in Fraser Valleys

The senior girls team will be heading to the provincials for the first time in the school’s history

Delta supports proposed Health Canada regulations for cannabis edibles

Regulations focus on standardizing THC content, making sure edibles aren’t appealing to youth

Junior Team Canada brings home gold to the Lower Mainland, again

In a 9-4 victory over Switzerland, a Langley-based curling team earned its 2nd straight world title

VIDEO: Iconic ‘snow cone’ takes shape at B.C. park near Clearwater

Snow cone forming at Wells Gray Provincial Park one that would make Disney’s Queen Elsa proud

A ‘warm embrace’ for grieving parents at funeral of seven young fire victims

Mourners offered love and support to Kawthar Barho, mother of seven children

Indigenous leaders, politicians say Trans Mountain report flawed

The National Energy Board has endorsed an expansion of the Trans Mountain pipeline a second time

UPDATE: Reports of rashes prompt closure of all Harrison Hot Springs pools

Public pool available after Fraser Health shut down all five mineral pools until further notice

Legislation to protect B.C. farmland comes into effect

Regulations enhance food security, encourage long-term farming

Have you heard the legend of Shuswaggi, the Shuswap Lake monster?

Witness accounts as old as 1904, and as recent as 2018, place a creature in the lake’s depths

UPDATE: B.C. ticket holder winner of $25.9-million Lotto Max jackpot

Next draw set for Mar. 1 with an estimated jackpot of $10 million

B.C. weavers to help Alaska Native project honouring survivors of violence

Dozens of Chilkat and Ravenstail weavers from all over North America will be weaving 5-inch-by-5-inch squares

B.C. skip Sarah Wark and team eliminated at Scotties Tournament of Hearts

Nontheless pretty impressive stuff from the 24th-ranked team in the country

Most Read