A promotional image for the new Arrival Advisor app, which aims to help immigrants and refugees as they settle in British Columbia. (Submitted photo)

A promotional image for the new Arrival Advisor app, which aims to help immigrants and refugees as they settle in British Columbia. (Submitted photo)

Free app launches to help immigrants, refugees as they settle in B.C.

Mobile app Arrival Advisor was developed by Vancouver-based non-profit PeaceGeeks

A free app has just launched that aims to help immigrants and refugees access services as they settle in B.C.

It’s called Arrival Advisor and strives to assist newcomers as they “plan their settlement journey” and is “customized to fit their needs.”

The app is described as a “one-stop-shop” for immigrants and refugees in finding reliable information on a variety of topics, including employment, health care, banking, government programs, housing, education and more.

In 2018, there were more than 70,000 newcomers to this province.

READ MORE: B.C. government earmarks more cash to help new immigrants settle

“Studies have shown that one in three newcomers remain unaware of available resources, and seven municipal districts across the Lower Mainland have identified access to information as a top barrier for immigrant resettlement,” notes a release from PeaceGeeks, a Vancouver-based non-profit that created the app, which is available in both the Apple and Google Play stores.

PeaceGeek’s Patrick Estey said Arrival Advisor is based on a previous app the company had developed called Services Advisor, that was primarily based in Jordan and Turkey, to help refugees there access services.

Now, with the B.C.-based app, PeaceGeeks aims to “take the workload off of organizations and allow individuals arriving in Canada to have some independence,” said Estey.

He added that the ultimate goal is to “make it really easy for newcomers.”

“They’ve sometimes had a really challenging journey, sometimes they’re escaping really horrible conditions.”

The initial launch offers the app in English, Fresh and Arabic. Estey notes there are plans to also launch it in Chinese (Simplified and Traditional), Korean, Punjabi and Tagalog in the near future.

READ ALSO: Federal officials dealing with backlog of refugee security screens

“We are really wanting every single individual that’s coming to British Columbia to be downloading the app,” said Estey. “We’re getting really good feedback in terms of settlement organizations and settlement workers that are going to recommend this app for individuals who are new to Canada.”

So far, Estey said reactions to the app have been “surprise, and kind of delight.”

“I think it’s something the sector has needed for a while,” he noted. “We do find that a lot of immigrants or refugees do have access to a smartphone and it kind of becomes their survival guide so to speak, so to be able to offer this all in one place is really exciting.”

Estey said the team is wanting more feedback, to help make improvements to the app.

“This is version 1.0,” he explained, “but we want feedback in how we can improve.”

Estey said the app was made possible via promotional and financial support from the provincial government, as well as a $750,000 grant secured through placing in the top five in the Google.org Impact Challenge in 2017.

There is hope to expand the app across Canada, noted Estey, but said step one is “ensure this app is working properly in B.C., and that it’s effective.”

According to the Surrey Local Immigrant Partnership (SLIP), 40.5 per cent of Surrey’s population are immigrants. And, SLIP reports that Surrey receives roughly 26 per cent of refugees in the province, the most of any B.C. municipality.

To learn more visit arrivaladvisor.ca.



amy.reid@surreynowleader.com

Like us on Facebook and follow Amy on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A recent seizure that included drugs, cash and a firearm from two serparate incidents on Friday, Nov. 20, 2020. (Photo: Surrey RCMP handout)
Surrey RCMP seize drugs, cash and gun over the weekend

Police say items were seized during two different incidents

Anita Huberman, CEO Surrey Board of Trade. (File photo: Tom Zytaruk)
Surrey Board of Trade calls for ‘immediate’ government help for businesses shut down

‘Don’t punish all businesses for the sins of a few,’ CEO Anita Huberman says

The 3D Digital Breast Tomosynthesis Mammography machine, new to the Surrey Breast Health Clinic at the Jim Pattison Outpatient Care and Surgery Centre. (submitted photo)
New 3D breast-cancer technology in Surrey ‘has already helped so many women’

Digital breast tomosynthesis new to Surrey Breast Health Clinic

Stephanie Cadieux, recently re-elected as MLA for Surrey South, has been named BC Liberal Caucus Chair. (contributed photo)
Surrey South MLA Stephanie Cadieux named Liberal caucus chair

Longtime MLA confident BC Liberals will present an effective opposition

(Photo: Amy Reid)
VIDEO: 2020 Community Leader Awards recognize Surrey’s unsung heroes

They don’t often receive recognition and don’t necessarily have a high profile in the community

Police lights
Vancouver elementary school locked down after unknown man walks into classroom

Police arrested the man and sent him for a psych evaluation

(Pixabay)
All dance studios, other indoor group fitness facilities must close amid updated COVID-19 rules

Prior announcement had said everything except spin, HIIT and hot yoga could remain open

B.C. Liberal interim leader Shirley Bond speaks to reporters from Prince George via Zoom conference, Nov. 24, 2020. MLAs are being sworn in for the legislature session this week, many of them also by video. (B.C. legislature)
B.C. Liberal leadership contest will wait for election post-mortem

Interim leader set to face NDP on payments for COVID-19

Tabor Home in Abbotsford. (Ben Lypka/Abbotsford News)
Tabor Home in Abbotsford records 8 deaths and 124 COVID-19 cases

63 per cent of residents at long-term-care facility have tested positive

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Product Care offers more than <a href="http://link.mediaoutreach.meltwater.com/ls/click?upn=pDYyTceU0YgTDdsd92GohdQJsmSiPFEkcB4MdMM0Qkoqb1aJA-2By5aWklKJXV6QRdyTteNjr2FccUOVLUe4t5Zw-3D-3D1ds-_KVyBcpjXADXifSWVpM8nQcAzSm9-2B6fEFnjVrTsOcu31irDHDxi5k0QTOIWCqMXUxaNbrf0yRzXSSpROCkfx3NkUtbr65Dkcw1J0by-2F-2BDdDiJGbcfhtjHWYSs66NwakeCCLYkj20e9ICIZsLcedqNZKBhsN0sGgBsInpdzsddYikUZkmQvFdxLJhakpgAA6aAJ5ScUoWR6vO9sM819vRB-2F6x7dsdfIaWa4ZgHxR4G7hauxgSJCsNI2bP5J62EFfM0aiDqRPwUPUjt7i5-2FMqpdJxrEBewnLky-2B3lE0JAmi5UsJBkJejuLOjsndZz4b7dNgbvt6KyewKuF0sxU2rpYgkAO9YAKc9STuFJd28Qn7jE0-2FqlB8HKOvpW150NHS-2BOMBcK5rkZ8YAuPqJy11k-2BgndiKB-2FWl2icAfbWtRGJPb8fM-3D" target="_blank">150 free drop-off locations</a> in B.C. (Pixabay.com)
Recycling broken or burnt string lights can reduce holiday landfill waste

In 2019, Product Care Recycling diverted more than 11.6 million light bulbs from landfills

(Black Press Media files)
B.C. to test emergency alert system on cell phones, TVs, radios on Wednesday

The alert is part of a twice yearly test of the national Alert Ready system

Most Read