New airline regulations bring compensation for tarmac delays, over-bookings

Some of the new regulations will roll out in July, while others are expected for December.

The federal government is rolling out new regulations that will require airlines to help and compensate passengers stuck on tarmacs for hours, as well as provide more regular updates on delayed and cancelled flights.

The new measures are apart of the updates to the Air Passenger Protection Regulations that will take effect over the coming months, Transport Minister Marc Garneau told reporters at Pearson International Airport outside Toronto on Friday.

“After a long and thorough consultation process, I am proud to say these new regulations achieve that balance and will give air travellers the rights and treatment they pay for and deserve,” Garneau said.

ALSO READ: Plane safety briefings must have rule to leave carry-ons behind during evacuation: union

Starting July 15, airlines will be required to pay up to $2,400 for anyone who is denied boarding for situations within the airline’s control, such as over-booking, and up to $2,100 for lost or damaged luggage, which is already outlined in international rules. This compensation would have to be paid to the passenger at the time they are denied boarding.

New rules will require airlines to provide updates, and to return to the gate and let people off if the delay reaches three hours, but gives the option of a 45-minute extension if there is a possibility the plane will be able to take off.

Airlines will also have to follow new rules for allowing musical instruments on planes either as checked or carry-on baggage.

Other new regulations, which will roll out in December, include hefty compensation for flight delays and cancellations that are deemed within an airline’s control.

For large airlines, amounts will range from $400 to $1,000, while smaller airlines will have to pay out $125 to $500.

  • 3-6 hours: $400
  • 6-9 hours: $700
  • 9+ hours: $1000

For small airlines, the amounts are:

  • 3-6 hours: $125
  • 6-9 hours: $250
  • 9+ hours: $500

The regulations lay out the minimum standards airlines will have to follow for situations in their control, or face $25,000 fines.

With files from The Canadian Press


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

New police force in Surrey must avoid VPD, RCMP errors made in Pickton case: Oppal

Boots are scheduled to be on the ground by spring 2021

PHOTOS: Surrey designer uses toilet paper to make a dress for annual Toronto show

‘The dress is very experimental and avante garde,’ says Guildford-based Alex S. Yu

Police issue warning after four overdoses in North Delta

Police and emergency health services use naloxone to revive four overdose victims Thursday morning

Surrey reacts to policing plan getting the green light

Former mayor, councillors and residents weigh in on the Public Safety Minister approving the transition

Trudeau vows to stand firm against ‘increasingly assertive’ China

China has accused Canada of meddling in its affairs

Conan turns to the Property Brothers for tips on buying Greenland

Jonathan Scott suggests removing glaciers and mountains to bring in ‘more natural light’

Forests minister visits B.C. town rocked by multiple mill shutdowns

A third of Mackenzie turns out for rally, not much to cheer about

B.C. sockeye returns drop as official calls 2019 ‘extremely challenging’

Federal government says officials are seeing the same thing off Alaska and Washington state

Expanded support to help B.C. youth from care attend university still falling short

Inadequate support, limited awareness and eligibility restrictions some of the existing challenges

North Van music teacher accused of sexual misconduct involving girls

Police believe other victims could be out there after the arrest of Lamar Victor Alviar

B.C. family stranded in Croatia desperate to come home

Funds being raised to bring back mom and two children

B.C. man on trial for daughters’ murders says an intruder broke in

Andrew Berry takes stand in his defense for December 2017 deaths of young daughters

Most Read