Ombudsperson coming to Surrey and Delta to talk fairness, hear beefs

If you feel you have been treated unfairly by a provincial or local government body, here's your chance to let fly.

B.C. Ombudsperson Jay Chalke

SURREY/DELTA — Got a beef with the man?

The Office of the Ombudsperson is taking its mobile complaint clinic to a location near you. So if you feel you have been treated unfairly by a provincial or local government body, here’s your chance to let fly.

The mobile complaint clinic will be in North Delta of Feb. 1 and Surrey on Feb. 2. Call 1-800-567-3247 for  free and confidential appointment.

“The Office of the Ombudsperson exists to help ensure everyone receives fair treatment from local and provincial government bodies,” said Jay Chalke, B.C.s ombudsperson. “You may reach us by phone, mail, web, or visit in person at one of our mobile intake clinics.”

Chalke is a busy man.

He will be in North Delta on Feb. 1 to speak about fairness for seniors, at an event hosted by Deltassist from 2 to 3 p.m. at 9097 Scott Road.

“I look forward to hearing about the challenges and opportunities Delta’s seniors face when dealing with public bodies,” Chalke said.

He said he’ll be providing updates on his office’s investigations and recommendations it has made concerning community care, adult guardianship, residential care services and other issues affecting seniors.

On Feb. 3, he will be speaking about fair income assistance, at a public event at the South Surrey Recreation and Arts Centre, from 10 to 11 a.m.

“When someone has a complaint about B.C.’s income assistance program and social safety net,” he said, “we’re here to help.”

He’ll be talking about the Medical Services Plan, BC Housing, the BC Bus Pass Program and other provincial programs.

Chalke began his six-year term as ombudsperson on July 1, 2015. Before that he led the Justice Services Branch of the Ministry of Justice from 2011 to 2015.

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