TransLink to staff closed SkyTrain fare gates

Gate closures, full Compass rules to be in effect by April 8, but one gate to stay open for disabled when staff unavailable

TransLink is sticking to its plan to close all SkyTrain fare gates in early April, but now says it will have nearly all stations staffed most of the time to assist passengers in wheelchairs who can’t tap Compass card readers.

Minister for TransLink Peter Fassbender last week directed TransLink to not close the system entirely until there’s a solution to deal with those severely disabled passengers who have no arm movement.

RELATED: Fix access issue before closing SkyTrain gates, TransLink told

TransLink said in a statement one accessible gate will be left open at stations at times when staff are not present.

A spokesman said the expectation is the vast majority of able-bodied passengers using SkyTrain from 6:30 a.m. through 7 p.m. will face a fully gated system as of April 8.

Passengers are being told they will have to have a valid Compass card or Compass ticket within fare-paid zones starting April 4, when the closures will start being phased in.

Old pre-paid FareSaver tickets will no longer be valid then and someone who gets on through an unstaffed open accessible gate may encounter a closed gate when they try to exit SkyTrain at another station. They’d have to buy a Compass exit ticket from vending machines in the fare-paid zone in order to open the gates.

The extra staffing will be done through the existing budget at no increased cost to TransLink, the spokesman said, but was unable to say if that means sacrificing staff hours to perform other duties.

TransLink is also proceeding with its planned station assistance service where disabled passengers can phone for assistance. Similar assistance is provided to the visually impaired.

Also continuing, officials say, is work towards a better long-term solution for the severely disabled to open fare gates.

Fassbender said he supports TransLink’s revised interim solution to deliver unfettered access.

“I am satisfied that they have met our request that they make sure that the people who have disabilities have access the same as anyone else, and in doing that they’re treated with the respect they deserve as well.”

As for a permanent solution, he noted other transit systems have a mechanism for wheelchair users to trigger the gates using a radio-frequency enabled device, or through an app on their phones.

Just Posted

UPDATE: Surrey RCMP say missing three-year-old boy likely with his mother

Police appeal once again for information that will help them find Brycein Toane

Surrey mayor says the RCMP has announced it will unionize

A spokeswoman for RCMP headquarters in Ottawa says it’s not yet a done deal

Surrey man wanted on Canada-wide warrant for drug trafficking turns himself in

Police had issued a public appeal for information in mid-June

Surrey brewpub’s 20th-year ‘Cask Off’ championship belt won by its head brewer

‘Jason’s Mimosa’ among crafty creations at annual competition

VIDEO: Surrey man charged after dangerous driving incident in Vancouver

Toyota Camry spotted doing laps in intersection, driving towards pedestrians

VIDEO: Clip of driver speeding past B.C. school bus alarms MLA

Laurie Throness of Chilliwack-Kent says he will lobby for better safety measures

Explicit sex-ed guide for adults mistakenly given to Creston elementary students

The booklet clearly states online and inside that the guide contains sexually explicit information

Driver has $240K McLaren impounded minutes after buying it in West Vancouver

Officers clocked the car travelling at 160 km/h along Highway 1 in a 90 km/h zone

Former Vernon Judo coach pleads guilty to child pornography charges

Bryan Jeffrey McLachlan is set to return to court Sept. 4 for sentencing

B.C. Olympic skier sues Alpine Canada after coach’s sex offences

Bertrand Charest was convicted in 2017 on 37 charges

Former Canucks goalie Roberto Luongo to retire

‘Bobby Lou’ calls it a career after 19 NHL seasons

Man charged in crash that killed B.C. pregnant woman

Frank Tessman charged for 2018 Highway 1 accident where Kelowna elementary school teacher died

Province unveils 10-year plan to boost mental health, addiction recovery services

The plan, called A Pathway to Hope, focuses on early-intervention services that are seeing high demand

Man arrested for alleged indecent act after ‘predatory’ SkyTrain incident

A woman had reported the man had exposed himself while on the train on April 29

Most Read