Good service at Shaw

Because of their improvements and changes for the better, I now think they’re a very good service provider.

It’s unfortunate letter writers Geoff Moxon and Jane Stevens (“Held hostage on the phone,” Nov. 5) have had negative experiences with Shaw. Many others are probably experiencing similar frustrations.

However, I’ve found Shaw to offer a “call back” service with an estimated time for the call back, so a person can get on with whatever it is for the time being without being “held hostage” as Jane Stevens experienced.

In my opinion, Shaw’s service has been extremely good and reliable in all aspects to any problems I’ve encountered. Furthermore, there is an added feature called “Shaw friends” where members can enjoy discounts on special offers, win trips to exclusive events, special event tickets and other goodies as well.

I’m not a spokesperson for Shaw, but there was a time I was a critic and had a terrible attitude towards them. Because of their improvements and changes for the better, I now think they’re a very good service provider at this point.

As for Mr. Moxon’s suggestion  that “we all migrate to some service provider that really cares,” whom would he suggest other than Telus or Shaw?

 

Brian Batke, Cloverdale

Surrey North Delta Leader

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Surrey-area associations gear up for hockey restart

But it’s not yet clear when city-operated rinks and rec centres will reopen

Proposed Marine Drive zone aims to make use of small lots ‘more efficient’

CR-3A zone discussed during White Rock’s first virtual public information meeting

Rugby practices to return to Lower Mainland fields this fall

B.C. Rugby announced its return to play plan July 7

White Rock calls for street-banner artists

Deadline to apply is 4 p.m. July 24

Surrey Mounties seize shotgun, ammo, after officers shot at with BB gun in Newton

Police say they were on foot patrol in the 6400-block of King George Boulevard when someone fired at them with a BB gun

The pandemic is widening Canada’s workplace gender gap

Gender pay gap is incentivizing fathers to work while mothers watch children, a new B.C. study has found

Investigation clears RCMP in incident where man fell from Langley overpass

‘Officers acted commendably and placed themselves at risk’ police watchdog report finds

Ex-Okanagan Mountie forfeits 20 days’ pay after sexual misconduct review

A former Vernon RCMP constable made sexual comments, grabbed genitals of male officer in two incidents 10 years ago

Rural Chilliwack residents asked to stay indoors, lock doors amid heavy police presence

Heavy police presence in rural Chilliwack neighbourhood as RCMP contend with ‘serious situation’

Man found dead on Okanagan trail identified as Hollywood actor

GoFundMe campaign launched for man found dead at summit of Spion Kop

3 people dead in Prince George motel fire

Fire personnel believe the blaze was suspicious although investigation in early stages

B.C. sets terms to review police, mental health, race relations

MLAs to recommend Police Act changes by May 2021

Feds announce $8.3M to deal with ‘ghost’ fishing gear in B.C. waters

Ghost gear accounts for up to 70 per cent of all macro-plastics in the ocean by weight

Most Read