Grateful for care

The empathy, professionalism and compassion of each of you made a rough day better.

On Dec. 12, my son had a medical emergency requiring transport to the hospital. I would like to say “thank you” to all involved in his care – the 911 operator, the Surrey firefighters, the paramedics, the ER staff at Surrey Memorial Hospital and the staff at child and youth services, as well as all of the support staff.

As a parent, it was terrifying to see my son in crisis, but the empathy, professionalism and compassion of each of you made a rough day better.

I often hear people complaining about ER wait times, poor medical services, etc. My children were all born at SMH and have always received excellent care from well-trained staff.

As I watched the staff work on my son, I couldn’t help but think of how grateful I felt for our health care system. Yes, hospital emergency rooms are very busy and there may be long wait times for treatment of issues not deemed to be life-threatening but let’s have some gratitude for what we do have.

We all have a responsibility to help alleviate the burden on our health care system. Ask yourself, “Is my current condition one that can be treated by my family doctor?”

 

Kelly McCrea, Surrey

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