My daughter recently had surgery at Surrey Memorial Hospital and I spent six days by her bedside as she recovered.
Although the doctors preferred she stay longer, the filthy conditions made us leave as soon as we could. I saw cleaning staff walk into her room, push the large mop down the centre of the room and then leave. Not once did a mop go under the beds (two in the room) or around chairs or against walls – just right down the centre of the room and out.
I took photos to document the filth that I saw in our room. Yes, those are large black dust bunnies. And, yes, we volunteered each day to move out of the room so they could sweep but we were declined as it was not necessary.
The bathroom was also filthy with urine stains around the base of the toilet and God knows what else! Waste baskets were also overflowing.
I feel sorry for the nursing staff. Hospital management needs a swift wake-up call.
Madeline Hombert, Surrey