Try a little kindness in the doctor’s office

Patience from patients in the waiting room can go a long way.

Dear patients of physicians:

I am the patient in the waiting room that no one notices. I sit quietly and watch, listen and wonder.

I watch you get up every two minutes and walk to the reception desk to glare at the office staff. Is this an intimidation tactic? I listen to you ask the office staff, “How many people are ahead of me?”; “Why is that person going in before me? They just walked in.”;  and “How much longer do I have to wait?”

Then I hear you berating the doctor for keeping you waiting. And I shake my head.  And I wonder. I wonder how your world is so small that you have no empathy? You are maybe there for a prescription refill.  Can you not perceive that someone earlier was in great need of medical attention? Maybe a heart attack?

Do you not care that the doctor just told the patient ahead of you that they had terminal cancer? How badly must the doctor feel leaving that room only to be told you didn’t like the wait.  But the doctor always manages a smile and then listens to your problems.

So try a little kindness. If you can’t say something nice, don’t say anything at all.  Come sit quietly in the waiting room with me and become the patient that no one notices.

 

Judy McKendrick

Surrey North Delta Leader

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

Surrey man facing charges related to child pornography

Elazar Reshef, 52, has worked in the Delta School District

Surrey RCMP ask for public’s help to find missing 18-year-old

Timothy Johnson was last seen in the 10000-block of 155th Street: police

Easter Seals drop zone returning to Surrey as ‘great no-contact event’

Health and safety a ‘top priority’ for annual event

Surrey School’s entrepreneurship program expands

‘YELL’ now offered at Queen Elizabeth, Semiahmoo

Proposed White Rock waterfront zoning questioned by residents

Group says approval will create a precedent of increased height on West Beach

Missing Fraser Valley woman has not been in contact with family for several months

The RCMP are asking for the public’s help in locating 35-year-old Chantelle Chenier of Chilliwack

Rescuers halt Coquihalla River search due to darkness, after reports of person in river

No information to indicate a child is involved, RCMP state, after this information surfaced on social media

Man who rammed gate near Trudeau residence with truck faces multiple charges

The man, who police have not yet officially identified, will be charged with multiple offences

All community COVID-19 outbreaks declared over in B.C.

Abbotsford manufacturer cleared by Dr. Bonnie Henry

Kelowna RCMP commander calls for more nurses during wellness checks after complaint

Southeast District Commander wants to increase Police and Crisis Team program

‘Tarantula moth’ spotted in broad daylight on Vancouver Island

Polyphemus moths are one of the largest insects in B.C.

B.C. First Nations vow to keep fighting after Trans Mountain pipeline appeal denied

Squamish Nation, Tsleil-Waututh Nation and Coldwater Indian Band made the application

‘Queue jumpers’ not welcome in B.C. as COVID-19 U.S. cases rise: Horgan

Premier Horgan said he’s heard concerns that Americans have stopped at Vancouver hotels instead of heading to their destination

Most Read