Delta Police say they are receiving complaints from local citizens defrauded by online and on-phone computer technicians.
In a typical case, a person, often with a foreign accent, will call your home and state he/she is from the “Microsoft Support Team.” He/she will claim that through their service program your computer has been monitored, and has recently been observed to be acting suspiciously.
He/she will suggest it is likely infected and offer to make the necessary repairs. However, he/she will then state that they need access to your computer and your credit card number. Once completing the alleged repair work, the technician will charge you a fee for fixing a computer that was never damaged.
Delta Police want to remind the public that companies such as Microsoft do not contact consumers unless you have initiated a service call to them.
Police advise citizens not to accept the word of these individuals, and to immediately hang up your phone if you receive a call.
If your computer is operating poorly, contact a reputable computer company to repair the issues, but never give anyone over the phone the authorization to freely navigate through your personal computer.